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4.7 | 11 Reviews

4.3 cu. ft. Duet® Steam Front Load Washer with Precision Dispense Ultra

Whirlpool WFW97HEXW

Available in 3 Color(s)

Features

  • Precision Dispense Ultra
  • Laundry Apps
  • 4.3 cu. ft. Stainless Steel Wash Basket
  • FanFresh Option for up to 16 Hours

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 38"
  • Depth: 31.5"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes

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Precision Dispense Ultra Cleans better and uses less detergent, saving nearly 10% in HE detergent costs. By adding detergent throughout the length of the fill time, Precision Dispense Ultra delivers better results than adding detergent manually. The system also releases bleach and fabric softener at the right time during the cycle for optimal fabric care.The removable reservoir can hold enough detergent for up to 36 loads of laundry in a single filling 1 .

Laundry Apps The washer's built-in suite of Laundry Apps includes features like Stain Assist and Hints & Tips that give practical advice on stains and other everyday laundry questions. The Before You Call section provides topical answers to all your technical questions about the washer. 14 specialty fabric care cycles and 3 language options complete the number of customized helpers this washer provides.

Quiet Spin 360 Technology Now you can place your laundry pair virtually anywhere and be assured of balanced performance and vibration control. The washer takes into account where it's installed and adapts to improve its balance over time. A built-in accelerometer and dual-ring ball-balancing keep the wash basket centered at all times.

Smart Temperature Control Helps Reduce Shrinking and Color Bleeding The Care Control temperature management system enabled by 6th Sense technology helps protect your clothes by controlling water amount and temperature.

Responsive Technology Saves You Water, Energy and Money The H2Low system enabled by 6th Sense technology uses less water per load while delivering better cleaning performance and gentleness than a traditional top load washer.

Keep Operational Sounds Inside the Washer With the Quiet Wash noise reduction system, sound-absorbing materials around the wash basket or drum reduce operational noise.

ENERGY STAR® Qualified Meets government standards to help conserve natural resources and save money on utility bills.

CEE Tier III Qualified Based on the Consortium for Energy Efficiency qualified product listings--with Tier III being the most efficient. This model features advanced water & energy savings and may qualify for rebates from local utility companies.

Direct Inject Wash System Penetrates stains and pretreats soils with a concentrated burst of detergent virtually eliminating the need to pretreat. The wash cycle begins only after the entire load has been treated.

Care Control Temperature Management System The Care Control temperature management system adjusts the cold and hot water inlets to reach temperatures that are warm enough to dissolve detergents. Water is kept from overheating to help reduce color bleeding and to save energy.

EcoBoost Option Get additional energy efficiency without giving up cleaning performance. This option lowers water temperature and increases the tumbling action to use less energy while still delivering great cleaning and gentle performance.

Direct Drive Motor The direct drive motor allows the washer to spin faster, and it uses fewer moving parts, so there's less wear and tear over time.

Stainless Steel Wash Basket Resists odors, rust and chipping. The smooth surface helps protect delicate fabrics from snagging.

Delicate Cycle A reduced agitation speed and low spin speed provide needed fabric care without sacrificing cleaning performance.

Quick Wash Cycle Clean small, lightly soiled loads in less time. Plus, increased spin speeds extract more water for faster dry times.

Bulky Items Cycle Ideal for cleaning bulky items like comforters, sleeping bags, down jackets or pillows, all of which fit easily into the wash basket.

Whitest Whites Cycle Raises water temperatures and releases bleach or an oxygen-based cleaner at the optimal moment to enhance whitening performance.

Cradle Clean Technology Simulates hand washing during extra care cycles by "rocking" the tilted wash drum instead of spinning it.

Automatic Water Levels Automatic water levels regulate the amount of water based on the size of the load. Only the amount needed to clean is used, increasing efficiency and helping the environment.

Add-A-Garment Indicator Light Illuminates for the first 8 minutes of the wash cycle as a convenient reminder that forgotten items can still be added to the load in progress.

Hand Wash Cycle Uses extra low, intermittent agitation to mimic washing in the sink for delicate care of hand wash only garments.

Allergen Cycle The Allergen cycle has been tested to remove up to 95% of harmful allergens 2 from your clothes.

Steam Clean Option Penetrates deep into fabric fibers, breaking down and dissolving stains like grass and grease without pretreating.

Features

  • Precision Dispense Ultra
  • Laundry Apps
  • 4.3 cu. ft. Stainless Steel Wash Basket
  • FanFresh Option for up to 16 Hours
  • Quiet Spin 360 Technology
  • Smart Temperature Control Helps Reduce Shrinking and Color Bleeding
  • Responsive Technology Saves You Water, Energy and Money
  • Keep Operational Sounds Inside the Washer
  • Rated a "Recommended Buy" by a leading consumer magazine
  • Full Color Widescreen LCD Display
  • Stain Assist
  • ENERGY STAR® Qualified
  • CEE Tier III Qualified
  • Direct Inject Wash System
  • Care Control Temperature Management System
  • 12 Automatic Cycles
  • 14 Specialty Cycles
  • 6 Temperature Settings
  • 16 Adaptive Wash Actions
  • EcoBoost Option
  • NSF Certified Sanitize Temperature
  • 1,400 RPM Maximum Spin Speed
  • Quiet Wash Ultra Noise Reduction System
  • Direct Drive Motor
  • Stainless Steel Wash Basket
  • Internal Water Heater
  • Delicate Cycle
Dimensions
Capacity 4.30 cu. ft.
Depth 32-3/4 in
Height 38-1/2 in
Width 27.0 in
Appearance
Door Swing Left
Details
Auto Load Size Sensing Technology Yes
Dispense System Detergent, Fabric Softener & Bleach
Drum Material Stainless Steel
Internal Heater Yes
Maximum Spin Speed RPM 1400
Spin Speed Selections High, Low, Off
Spin Speeds 3
Configuration and Overview
CEE Tier Tier III (Highest Possible Efficiency Rating)
Energy Star® Certified ENERGY STAR® Certified
Hoses Included No
Pedestal Options Yes
Size 27 in
Sound Package Yes
Stackable Yes
Water Factor 2-7/10
Controls
Control Location Front Panel
Control Type Electronic
Cycles and Options
Delay Start Up to 20 hours
Feedback-Status Indicators Control Lock, Cycle Signal, Door Locked, Pre Wash, Rinse, Soak, Spin, Wash, Add Garment, Estimated Time Remaining, Delay Wash, Done
Number of Wash Cycles 14
Number of Wash/Rinse Temperatures 6
Pre Soak Yes
Washer Cycle Selections Allergen, Bulky Items, Clean Washer with affresh, Delicates, Hand Wash, Heavy Duty, Jeans, My Cycle, Normal - Casual, Quick Wash, Rinse/Drain & Spin, Specialty Cycles, Steam, Whitest Whites

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 38"
  • Depth: 31.5"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes

EnergyGuide

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4.7 out of 5

100% of reviewers recommend this product.

4 Stars

Easy to use and works great

Wm. A. 11/14/2018

We bought the washer after our old Whirlpool gave up. good service out of the old one and expecting the same with this one.
Originally posted on Whirlpool.com

Yes, I recommend this product

 Incentivized Review

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Design

 

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4 Stars

Ease of Use

Meca 2/6/2016

Bought Washer when I purchased Dryer, a month ago. As with the dryer, trying to become more familiar with the best use of cycle for various laundry types.
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

I love this machine and all it's great features

Joni71 4/25/2015

Thus machine is probably the best washer I've ever used and had.
Originally posted on Whirlpool.com

Yes, I recommend this product

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5 Stars

So far, so good!

Midnightsun 3/19/2015

We've had the washer almost 4 months now, and so far I love it! Quiet, easy operation, cleans the clothes great. I even cloth diaper my kiddo and the options to create a custom cycle has them coming out super clean. Now, the cycles are long, but that is the trade off for a HE washer. And I know the biggest complaints are usually about performance after a few years as HEs in general are notorious for not lasting long. So my review really only covers ease of use and washing effectiveness. Two thumbs up for those :)
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

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4 Stars

Nice Washer

gmpp99 12/10/2014

I have one had the washer a couple of weeks. Very quiet and easy to use. It does have a lot of options. So far I love it!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

Love this washer

Roilan 5/14/2014

Just the basic features have been so wonderful for my family, self measuring dispensing systems, quiet functionality, smart, efficient, and stackable, AWESOME!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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5 Stars

my whirpoll front load washer is fantastic it get my clothes

clrhodes 5/14/2014

I bought about 2 month ago and I love my wash machine
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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Innovation

 

Performance

 

Quality

 

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5 Stars

Great washing machine

Mselby 4/18/2014

This is a great washing machine loaded with many cycle options and capable of storing multiple cycles tailored for your own needs.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

Duet washer - love it!

Chris54 11/7/2013

I purchased the Duet washer and love the way it washes our clothes. It is gentle and cleans the clothes thoroughly. I would never purchase any other washer. I love the premeasured detergent feature. It gets filled and you just put the clothes in the washer and press the button. The machine senses how to long the cycle should be - an amazing feature. Energy wise and efficient all in one. Thank you Whirlpool engineers!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

The product is user friendly.

ThinRN 11/7/2013

Every function is just a touch of a button or you can be creative and change the cycles to fit you needs. Very innovative. It so easy to clean too. Just drop a cleaning disc in and run a cycle and its done. Love the convenience of that. It makes it easy to take care of this great product. I think my favorite function is the touchup cycle on the dryer. It actually dampens the item then dries it to get the wrinkles out. One more step I don't need to do myself. Love it!
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

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5 Stars

Excellent features and easy to use

KarinG 10/28/2013

Large capacity, wonderful wash load cycles and the steam feature is great. Extremely happy with our products. The dryer, too, has wonderful features for delicates. I whole heartedly endorse this product.
Originally posted on Whirlpool.com

Yes, I recommend this product

Design

 

Easeofuse

 

Features

 

Innovation

 

Performance

 

Quality

 

Soundlevels